GSPL and Novel Coronavirus (COVID-19)


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February 19th Update

All Greater Sudbury Public Library locations will reopen for regular service beginning Friday, February 19.

Indoor Safety Protocols

  • In accordance with instructions by Public Health Sudbury & Districts, residents are required to wear a face covering or non-medical mask when visiting any indoor City facility and are asked to use hand sanitizer prior to entry.
  • Branches will have an occupancy limit unique to each location.
  • Patrons should complete their visit in a timely manner to open access to others.
  • Books removed from the shelves for reading and/or prolonged handling should be returned to red bins located inside the library. These items are quarantined for seven days. Used items do not include books briefly removed from the shelves while browsing titles.
  • High touch surfaces, including computer keyboards, will be cleaned regularly during opening hours. Each library branch will be thoroughly cleaned following closing each day.
  • Washrooms will be available to the public. Coffee service and water fountains are not available.
  • Some seating areas have been temporarily removed for physical distancing.
  • Patrons are encouraged to use Debit/Credit cards but cash is accepted.

Library Services

  • Computer use is limited to a maximum of 55 minutes per patron and by availability. Every second station will be available each hour on the hour to maintain physical distancing. Staff will be available to provide assistance.
  • Wi-Fi is available outside each building for extended use. Indoors, patrons are encouraged to limit use to a maximum of 55 minutes.
  • Reference services are available during opening hours in person and after opening hours via phone messages and email.
  • Study rooms, boardrooms and meeting rooms are not available.
  • Newspapers are not available to the public. Staff will photocopy articles on request at no charge.
  • Puzzles, games, 3D equipment, early literacy stations and the Makerspace are not available at this time.
  • Staff will provide photocopying and printing services on request.
  • Homebound delivery of library materials is continuing through family members. 
  • We continue to offer Interlibrary loans service.
  • Office supplies, such as staplers and scissors, remain available for public use upon request. These items will be sanitized following use. Staff will provide book bags upon request.
  • Donations of reading materials are not being accepted.
  • Donations of cell phone, batteries etc. continue to be accepted, provided patrons place the items directly into the donation bins located indoors.
  • Volunteer opportunities are not available.
  • Book sales will not be held at this time.

Citizen Service Centres

Residents who require assistance from a Citizen Service Centre, including the one at Tom Davies Square, are still encouraged to contact 311 by phone or Live Web Chat (311.greatersudbury.ca) or contact the facility directly to discuss options, as many services are available by telephone or online at www.greatersudbury.ca/eservices.

Returns

Please use exterior drop boxes instead of returning materials to the front desk of the library. All returned items will be quarantined for seven days.

Late fees remain waived until further notice.

Library Material

What if I am having trouble with my existing card or difficulty accessing digital resources?

If you require assistance with your library account or any of our digital resources, please submit an online request or contact the Greater Sudbury Public Library via telephone and leave a message. We will respond to messages as soon as possible.

Library staff are also monitoring our social media and you can request a new library card or PIN reset via Facebook Messenger.

What if I don't have a library card, but would like to sign up to access digital items?

If you don't have a library card, but would like to access digital items, please submit an online request or contact the Greater Sudbury Public Library via telephone and leave a message. We will respond to messages as soon as possible to provide you with a temporary library card.

How can I suggest a title for purchase?

Fill out this form.

hoopla

Effective Wednesday, April 1st, hoopla borrows have been increased from the regular 6 items a month to 10 per GSPL cardholder, subject to change. 

Library Programming

The GSPL programming team is working hard on bringing digital programs to you in the comfort of your home. Follow us on Facebook, Instagram and Twitter.

Keep checking our website and social media for more information about Library programming.

How to Access the Library from Home

Our digital services are always available!

Download eBooks and audiobooks, flip through magazines and stream movies and music. Online research tools and online learning tutorials are also a great choice. 

For help using any of these services, call or email your local GSPL branch.

Public Health & Safety

For credible sources of information on how to stay informed and be prepared, visit Public Health Sudbury & District, as well as the other websites listed below.

For up-to-date information about COVID-19 in the City of Greater Sudbury, visit the City of Greater Sudbury.

Access to Free Online Resources

The GSPL is working hard to not only bring our own online resources to our patrons, but to bring other important literary resources as well. Our staff has compiled a list of free e-resources, designed to bring content into the homes of library users.

We are proud to announce that included in these resources is the soft launch of the Greater Sudbury Heritage Database.